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Understanding Your New Bridge Website

Bridge Website FAQ

Welcome to the Bridge Website FAQ Centre.

We've compiled a comprehensive list of frequently asked questions (FAQs) to help you get the most out of your new Bridge website. Whether you need assistance with WordPress, cPanel, email, or website management, this FAQ section is your one-stop resource for answers and guidance.

To find the information you need, simply browse through the FAQs or use the search bar to locate specific topics. If you have any questions that aren't addressed in the FAQs, please feel free to contact our support team for further assistance.

WordPress Dashboard and cPanel are two different interfaces that serve distinct purposes in managing your Bridge website.

WordPress Dashboard:

  • Purpose: The administrative interface for managing your website's content and functionality.

  • Key Features:

    • Create, edit, and manage website content (posts, pages, images, media).

    • Customise website appearance with themes.

    • Enhance website functionality with plugins.

    • Configure website settings (general settings, user roles, permalink structure).

cPanel:

  • Purpose: A control panel for managing your hosting account and web server settings.

  • Key Features:

    • Manage files on your web server (upload, download, edit).

    • Create, manage, and access email accounts.

    • Create, manage, and access databases used by your WordPress website.

    • Set up and manage FTP connections for file transfers.

    • Install various software applications, including WordPress.

WordPress Dashboard:

  1. Visit the URL provided in your Welcome email.

  2. Enter your username and password.

  3. Click "Log In."

cPanel:

  1. Visit the cPanel URL provided in your Welcome email.

  2. Enter your cPanel username and password.

  3. Click "Log In."

Adding an Email Address:

  1. Navigate to cPanel's Email Accounts interface (cPanel » Home » Email » Email Accounts).

  2. Click "Create."

  3. Enter a new email address in the "Username" text box.

  4. Enter a secure password in the "Password" section.

  5. Click "Create" to create the account.

Checking Email:

  1. Webmail: a. Navigate to cPanel's Email Accounts interface (cPanel » Home » Email » Email Accounts). b. Locate the email account in the table and click "Check Email." c. The Webmail interface will open in a new browser tab.

  2. Email Client: a. Configure your preferred email client (Microsoft Outlook, Gmail, Apple Mail) to access your email account.

Configuring a Device to Check Email:

  1. Open your preferred email client (Microsoft Outlook, Gmail, Apple Mail).

  2. Go to Settings > Email Accounts > Add Account.

  3. Select "Set Up Manually."

  4. Enter your email address and password.

  5. Use the settings provided in your Welcome email.

Removing an Email Address or Changing the Password:

  1. Access your cPanel.

  2. Under "Email," click on "Email Accounts."

  3. Removing an Email Address: a. Check the box next to the email you wish to delete. b. Click "Delete." c. Click "Delete" again to confirm.

  4. Changing an Email Password: a. Check the box next to the email you wish to change the password for. b. Click "Manage." c. Under "Security," enter a new password or use the "Generate" option. d. Scroll down and click "Update Settings."

Setting Up an Autoresponder:

  1. Access your cPanel.

  2. Under "Email," click on "Email Accounts."

  3. Check the box next to the email you wish to configure an autoresponder for.

  4. Click "Manage."

  5. On the right-hand side, click "Send Automated Responses."

Freeing Up Email Storage:

  1. Access your cPanel.

  2. Under "Email," click on "Email Accounts."

  3. Check the box next to the email you wish to free up storage for.

  4. Click "Manage."

  5. On the right-hand side, click "Free up Email Storage."

  1. Recommended: Create a backup before making any changes to your website (design, plugins).

  2. Creating a Backup: a. Access your WordPress Dashboard. b. Click on the "UpdraftPlus" tab. c. Select "Backup/Restore." d. Click "Backup." e. Click "Backup Now."

As a responsible hosting company, we also back up your website twice daily. These backups are retained on our server for 30 days.

1. Access the WordPress Dashboard

Begin by logging into your WordPress website's administration panel. This link was supplied to you in our "Welcome" email. You can also do this by navigating to your website's URL, followed by /wp-admin/. For instance, if your website's URL is https://example.com, you can access the dashboard by going to https://example.com/wp-admin/

2. Locate the Pages Section

Once you're logged in, identify the "Pages" option on the left-hand side of the dashboard. This option typically falls under the "Dashboard" section.

3. Select the Page to Edit

Hover over the "Pages" option and click on it to reveal a list of all the pages on your website. Locate the page you want to edit and click on its title.

4. Enter Edit Mode

Click on the "Edit in Breakdance" button. This will open the page, allowing you to make changes to its content and layout.

5. Modify the Page Content

Scroll down to the specific section you want to edit and double-click on it. The content will then become editable, allowing you to make the necessary changes. Alternatively, you can click on the text box located in the left-hand column to edit the content.

6. Save the Changes

Once you've made the desired modifications, click save. This will save your changes and publish the updated page.

We recommend watching this YouTube video https://youtu.be/HlYCexV_HQk?si=IvZrWdOOporxT-Nu

  • Domain names are renewed every 12 months at a cost of $35.

  • You own the domain name and website. You may transfer them to another web hosting company at any time.

  • Webprecision reserves the right to replicate the website design on other Bridge Club websites.

  • You are responsible for updating your website content after the initial installation.

  • Webprecision can make future alterations and updates for an agreed fee.

  • You can grant access to another web developer to make website updates.

  • Webprecision takes care of security and technical issues as part of the monthly fee.

Your Bridge website comes with six recommended plugins:

  1. Breakdance: Website builder used to create your Bridge website.

  2. Imagify: Reduces image file sizes without losing quality, improving website performance and SEO.

  3. LiteSpeed Cache: Optimises website performance for LiteSpeed Web Servers.

  4. RankMath SEO: All-in-one SEO

  5. Site Kit by Google: Centralised hub for connecting your WordPress site to various Google products and services.

  6. UpdraftPlus: User-friendly plugin for backing up and restoring your website.

We recommend watching this YouTube video https://youtu.be/HlYCexV_HQk?si=IvZrWdOOporxT-Nu

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